FAQs

FAQs

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FAQs

General Question

Yes they are original products of Nusrat Fragrance. We sell impressions of designer fragrances. 

We sell high quality impressions of designer fragrances. Our perfume oils use the high quality ingredients to create a new inspired aroma that you will like.

Nusrat Fragrance competes with designer brands. It does not use their fragrances and is not associated in any way with the designer brands or their manufacturers. All trademarks are property of their respective owners. We are in compliance with the Competition Commission of Pakistan’s Act and Policies.

It is not possible to create perfumes without using alcohol, our spray has alcohol in it, however roll-ons are only oil based fragrance.

You can add products to cart on our website, contact us on Facebook, or drop us a message over WhatsApp. We’ll just need your Name, Phone # and Delivery Address and one of our Customer Care Representatives will confirm your order

If your order hasn’t already been dispatched, we may be able to make changes to your order. Please get in touch with our customer service team as soon as possible and we’ll be happy to help in any way we can.

All our orders come with 1 complimentary Tester of your choice. This presents the perfect opportunity for you to try a new fragrance online. Alternatively, we have 2 Tester sets for you to explore from the comfort of your home.

Till now we haven’t had any such complaint from our customers, you are however requested to do a patch test before applying the fragrance.

It depends and varies perfume to perfume. However, the average concentration is 35% which is the maximum possible.

Discount are not applicable on first order. You will get your discount code with your first order which you can use in future orders.

You can track your order on trax.pk with the tracking id you receive in the order shipping confirmation message you receive.

Delivery Timings:
For Lahore – 2-3 working days.
Outside Lahore – 3-5 working days.

Payment

You can pay through COD (cash on delivery) and we also have an option for a Online Bank Transfer on the website.