Refund and Returns Policy

1. We accept any product with which you’re not satisfied.
2. We accept return/exchange requests up to 1 week from the date of order delivery.
3. Products should have at least 90% remaining in the bottle.
4. Return/Exchange requests are processed within 3-5 working days.
5. Delivery charges are not refundable for your exchange/return order.
6. Customers have to pay the delivery charges for exchange order.
7. Tester Box (Sample Box) is not refundable as it is solely for the purpose of testing fragrances.
8. Orders above Rs.10,000 are not refundable, and can only be exchanged.
9. Incase of damage, leakage, or wrong product, we bear the delivery charges.

Need help?

Contact us at Nusratfragrance3@gmail.com for questions related to refunds and returns.